مؤشرات الأداء الرئيسية فى الرعاية الصحية
Key performance indicators in health care
- Recognize the importance of key performance indicators development among colleagues
- To Learn How to Develop key performance indicators at organizational level
- Discuss the importance of KPIs in conflict management
- Develop a KPIs implementation plan on the level of the units, department or hospitals
- Discuss the importance role of key performance indicators in the change process
- Evaluate the effectiveness of change process
- Identify common key performance indicators implementation techniques.
- Clarify Data analysis and presentation methodologies.
- To learn How to utilize the key performance indicators in improvement plan.